Privacy Policy

Effective Date: December 14, 2024
Business Name: XionTech
Website: www.workfromhomecomfort.com
Email: [email protected]
Address: Florida Resident, USA

1. Introduction

At XionTech, we are committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, store, use, and share information when you visit our website, www.workfromhomecomfort.com (“Website”), or purchase our lumbar support cushions for remote workers.

2. Data We Collect

We may collect and process the following types of data:

Personal Information:

  • Name
  • Email address
  • Billing and shipping address
  • Payment details (processed securely by third-party providers)
  • Phone number (optional)

Technical Data:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Pages visited, time spent on pages, and referring URLs

Behavioral Data:

  • Purchase history
  • Preferences based on interactions with our Website

3. How We Collect Data

We collect data:

  • Directly from you when you create an account, place an order, or contact us.
  • Automatically through cookies and similar tracking technologies when you use our Website.
  • From third-party analytics providers (e.g., Google Analytics).

4. How We Use Your Data

We use the data we collect for the following purposes:

To Process Transactions:

  • Fulfill your orders and manage payments.
  • Deliver products to your address.

To Improve Our Website and Services:

  • Analyze usage patterns to enhance user experience.
  • Customize product recommendations and promotions.

To Communicate With You:

  • Send order confirmations, shipping updates, and customer service messages.
  • Inform you about offers, new products, and updates (only with your consent).

To Comply With Legal Obligations:

  • Prevent fraudulent activity.
  • Maintain records as required by law.

5. Data Storage and Security

We are committed to protecting your data and employ the following measures:

  • Encryption: Personal and payment information is encrypted during transmission.
  • Access Control: Only authorized personnel can access your data.
  • Secure Servers: Data is stored on secure servers located in the United States.

We retain your data for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

6. Data Sharing

We do not sell or rent your personal data. However, we may share your data with:

  • Service Providers: Third-party vendors (e.g., payment processors, shipping companies, and analytics providers) to assist in providing our services.
  • Legal Obligations: Authorities or other third parties when required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve the functionality of our Website.
  • Understand user behavior and preferences.
  • Deliver personalized advertising.

You can manage your cookie preferences through your browser settings or opt out of certain cookies via third-party tools (e.g., Google Ads Preferences).

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the data we hold about you.
  • Right to Rectification: Correct inaccuracies in your data.
  • Right to Erasure: Request deletion of your data where applicable.
  • Right to Restrict Processing: Limit the use of your data in certain circumstances.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Opt out of certain types of data processing, including direct marketing.
  • Right to Withdraw Consent: Revoke consent for data processing at any time.

To exercise your rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Children’s Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or other reasons. Updated policies will be posted on this page with the “Effective Date” indicated.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: [email protected]
Address: Crestview, FL USA
Phone Number: 850-328-2945

Thank you for trusting XionTech and WorkFromHomeComfort.com with your personal data.